The One Minute Apology
Self-Help | SKU:
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The One Minute Apology
Regular price
Dhs. 45.00 AED
Unit price
Description
Description
Ken Blanchard, the author of bestselling works like The One Minute Manager and Raving Fans, has revolutionized the way we think about management, leadership, and customer service. In his latest book, The One Minute Apology, written in collaboration with Margret McBride, Blanchard explains how implementing one simple concept can have a profound impact on company and employee morale. This enlightening read is not limited to the business realm, as it offers valuable advice for repairing relationships and effectively apologizing for mistakes. Through the Young Man's journey seeking guidance from the One Minute Manager, Blanchard's trademark easygoing style makes for an insightful and educational read.