Digital Customer Service
ReadMoreDXB | SKU:
Regular price
Dhs. 100.00 AED
Unit price
Tax included
Shipping calculated at checkout.
Details
Details
Free shipping on orders over AED 100, plus complimentary bookmarks with every purchase.
We believe in rewarding loyalty. Every order includes a curated bookmark—our way of saying thank you.
Order by 5pm for next-day delivery across the UAE.
Shipping Info
Shipping Info
We use our trusted delivery partner for most shipments. Your order typically arrives within 1-2 business days after leaving our warehouse.
Digital Customer Service
Regular price
Dhs. 100.00 AED
Unit price
Description
Description
Transforming Customer Experience for an On-Screen World with Digital Customer Service (DCS) promises to create a frictionless and effortless experience on a customer's screen, transforming the standard for achieving 5-star customer service. As technology has advanced, customer service has often been a source of frustration, but DCS allows for seamless interactions through a customer's own screen, even when a live agent is desired. Digital Customer Service: Evolution of Customer Experience in an On-Screen World explores the history of customer service, evolving expectations, and the psychological factors that influence customer behavior, starting from the first call centers in the 1980s to today's digital age.